Frequently Asked Questions!
Are our stuffed toys and clothes safe?
Yes, our products carry the EN-71 safety approval certification test for Europe, notably: EN 71-1:2011 Safety of toys – Part 1: Mechanical and physical properties - Plush toys are subjected to drop tests, push/pull tests, choking/suffocation tests, and sharpness and puncture tests.
EN 71-2:2011 Safety of toys – Part 2: Flammability - Plush toys are tested to ensure that they don’t easily ignite.
EN 71-3:2013 Safety of toys – Part 3: Migration of certain elements - Tests are run on the plush toy’s materials and its surface coatings to check for harmful substances like lead, mercury, and phthalates.
Do you have a waiting area for parties?
Sadly we don't which is why we ask only 3 grown ups to stay with the party and the others to go grab a coffee up the town and enjoy a break while we entertain the little guests.
Do you have a public bathroom?
We do have a public bathroom and handwashing facilities. Sadly we do not have room for a baby changing unit but we can make space for you in a quiet area if needed.
Do you sew the creature up?
Nope, we have a much simpler closing method. On the inside of the plush opening we have a sewn in pouch with a locking zip tie closure. This allows for ease when stuffing along with a secure tie off. We then use a seamless Velcro seal on the outside of all plush so you can visibly see the closure area. This means we can restuff them when they start getting a bit tired if needed!
Can I hand stuff a creature?
Yes, our openings are wide enough for hand stuffing.
Do the clothes fit all of the Teddies?
Yes, we have standard clothing, shoes, and accessory sizes.